LearnOpen – Privacy Policy

Last Updated: March 1, 2025

LearnOpen respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how it is handled when you use the LearnOpen platform.

By using LearnOpen, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to operate and improve the platform.

This may include:

Account Information

  • Name or username
  • Email address
  • Login credentials or authentication provider (such as Google)

Platform Activity

  • Pathways or dashboards you create
  • Content you save or organize
  • Tags, notes, and other user-generated metadata

AI Chat and Interaction Data

If the platform includes AI-powered chat or assistant features, LearnOpen may collect:

  • questions or prompts submitted by users
  • responses generated by the system
  • interaction logs used to improve system performance

Users should avoid sharing sensitive personal information when using AI chat features.

Technical Information

  • IP address
  • browser and device information
  • system logs necessary for security and performance

LearnOpen primarily stores metadata about content, not the external media itself.

2. Third-Party Content and Services

LearnOpen may display or connect to content from external platforms such as:

  • YouTube
  • public websites
  • other media providers

These services may collect their own data when you interact with embedded content.

LearnOpen does not control the privacy practices of third-party services.

3. How We Use Information

Information collected through LearnOpen may be used to:

  • create and manage user accounts
  • enable dashboards, pathways, and saved content
  • provide AI-assisted features
  • improve recommendations and platform functionality
  • maintain platform security and performance

LearnOpen does not sell personal information to third parties.

4. User-Generated Content

Content you create on LearnOpen (such as pathways, dashboards, notes, or comments) may be visible to other users depending on how it is shared.

Users should avoid including sensitive personal information in public content.

5. Data Storage and Security

LearnOpen takes reasonable steps to protect user data. However, no online system can guarantee complete security.

The platform may use third-party services (such as hosting providers, databases, authentication services, or AI providers) to operate the system.

6. Cookies and Basic Analytics

LearnOpen may use cookies or similar technologies to:

  • maintain login sessions
  • support platform functionality
  • understand general usage patterns

These tools are used only to operate and improve the service.

7. Data Retention

User account data and platform content may be stored as long as the account remains active.

LearnOpen may remove inactive accounts or data as the platform evolves.

AI interaction logs may also be retained for system improvement and troubleshooting.

8. User Rights

Users may request to:

  • update account information
  • delete their account
  • remove content they have posted

Requests may be made by contacting LearnOpen.

9. Children's Privacy

LearnOpen is not intended for children under the age of 13.

If personal information from a child under 13 is identified, it will be removed.

10. Changes to This Policy

LearnOpen may update this Privacy Policy from time to time.

The most recent version will always be posted with the updated date.

11. Contact

For questions regarding this Privacy Policy: info@learnopen.org